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Is Bitpanda Safe? - Security and User Trust in 2026

Written by: By: Tom. D
Thomas Drury, Chartered ACII
Thomas Drury Co-Founder & Senior Trading Analyst
expertise:
CFD Trading, Forex, Derivatives, Risk Management
credentials:
Chartered ACII (2018) · Trading since 2012
tested:
40+ forex & CFD platforms with live accounts
CII Verified Professional
Adam Woodhead, Platform Analyst
Adam Woodhead Co-Founder & Senior Platform Analyst
expertise:
Platform Testing, Cryptocurrency, Retail Investing
credentials:
Active investor since 2013 · 11+ years experience
tested:
50+ platforms · 200+ guides authored
Dom Farnell, Investment Strategist
Dom Farnell Co-Founder & Investment Strategy Lead
expertise:
Broker Comparison, ISA Strategy, Portfolio Management
credentials:
Active investor since 2013 · 11+ years experience
tested:
40+ brokers with funded accounts
Reviewed by: Reviewed: Adam. W
Thomas Drury, Chartered ACII
Thomas Drury Co-Founder & Senior Trading Analyst
expertise:
CFD Trading, Forex, Derivatives, Risk Management
credentials:
Chartered ACII (2018) · Trading since 2012
tested:
40+ forex & CFD platforms with live accounts
CII Verified Professional
Adam Woodhead, Platform Analyst
Adam Woodhead Co-Founder & Senior Platform Analyst
expertise:
Platform Testing, Cryptocurrency, Retail Investing
credentials:
Active investor since 2013 · 11+ years experience
tested:
50+ platforms · 200+ guides authored
Dom Farnell, Investment Strategist
Dom Farnell Co-Founder & Investment Strategy Lead
expertise:
Broker Comparison, ISA Strategy, Portfolio Management
credentials:
Active investor since 2013 · 11+ years experience
tested:
40+ brokers with funded accounts
Last Updated: Updated:
Fact Checked

How We Test

Real accounts. Real money. Real trades. No demo accounts or press releases.

What we measure:

  • Spreads vs advertised rates
  • Execution speed and slippage
  • Hidden fees (overnight, withdrawal, conversion)
  • Actual withdrawal times

Scoring:

Fees (25%) · Platform (20%) · Assets (15%) · Mobile (15%) · Tools (10%) · Support (10%) · Regulation (5%)

Regulatory checks:

FCA Register verification · FSCS protection (£120,000 per person)

Testing team:

Adam Woodhead (investing since 2013), Thomas Drury (Chartered ACII, 2018), Dom Farnell (investing since 2013) — 50+ platforms with funded accounts

TIC Investments Ltd · Companies House #15242358
Unit Gf4, Eagle House, Great Whelnetham, Bury St Edmunds, IP30 0UN, United Kingdom

Quarterly reviews · Corrections: info@theinvestorscentre.co.uk

Disclaimer

Disclaimer

Not financial advice. Educational content only. We're not FCA authorised. Consult a qualified advisor before investing.

Capital at risk. Investments can fall. Past performance doesn't guarantee future results.

CFD warning. 67-84% of retail accounts lose money trading CFDs. High risk due to leverage.

Affiliate disclosure. Broker buttons and "Get Started" links are affiliate links. We may earn a commission if you open an account — at no extra cost to you. This never affects our ratings, rankings, or recommendations, which are based solely on our independent testing methodology.

Contact: info@theinvestorscentre.co.uk

Contents

Quick Answer: Is Bitpanda Safe?

Yes. Bitpanda uses cold wallet storage and ISO 27001-certified systems, with no reported security breaches, Bitpanda offers a highly secure environment for investing in crypto.

Bitpanda Overview

Introduction

In this article, we examine the safety of Bitpanda by exploring its security infrastructure, and reputation among users. We provide a clear overview of how Bitpanda protects your funds and data in 2026.

What Is Bitpanda?

Bitpanda is a Vienna-based fintech company founded in 2014. It has become one of Europe’s most trusted digital asset platforms. Now estasblished in the UK, UK-resident users can access 600+ cryptocurrencies and crypto indices.

Who Should Use Bitpanda?

Bitpanda is ideal for:

  • Beginners and casual investors
  • Users seeking a clean, secure interface
  • Anyone prioritising simplicity and data protection

Is Bitpanda Trustworthy?

In the UK, Bitpanda is registered (not regulated) by the Financial Conduct Authority (FCA) to offer cryptoasset services. It’s important to remember that crypto is largely unregulated in the UK, and The Financial Services Compensation Scheme (FSCS) does not protect this type of investment, and The Financial Ombudsman Service (FOS) will not be able to consider complaints related to this firm.

What Are Bitpanda’s Security Measures?

Bitpanda’s platform security includes:

  • Cold Wallet Storage: Offline custody of most digital assets
  • Two-Factor Authentication (2FA): Optional but highly recommended
  • Session Management: See and control devices logged into your account
  • Regular Penetration Testing: Audits by external security teams
  • ISO 27001 Certification: International security standard compliance

These features help prevent hacking, fraud, and unauthorised access.

Can You Trust Bitpanda With Your Money and Personal Data?

Yes. Bitpanda keeps fiat funds in segregated accounts at regulated banks

Data Protection and Privacy

Bitpanda is:

  • Fully compliant with UK GDPR    
  • Uses end-to-end encryption for sensitive data
  • Stores passwords using secure hashing algorithms

It also provides device login alerts, account lock functionality, and transaction confirmations via email.

What Are Bitpanda’s Fees?

Fee TypeDetailsNotes
Trading FeesFrom 0.99% spread (buy/sell)Spread is built into the quoted price
Deposit FeesFree in all payment methodsSome third-party payment providers may add minor service fees
Withdrawal FeesFree in all payment methodsCrypto withdrawals may incur network fees (variable)
Minimum Investment€1 (or £1 equivalent)Applies to crypto, stocks, and metals
Inactivity FeeNoneNo inactivity or platform fees

Bitpanda’s fees are fully disclosed and built into the quoted trade price for crypto.

What Do Real Users Say About Bitpanda

User Feedback (2025):

  • Trustpilot rating across Europe: ~4.2/5
  • Common praise: Simple UX, strong regulation, perceived safety
  • Common issues: Slow customer support responses during peak times

What Can You Do to Stay Safe on Bitpanda?

Bitpanda offers strong security, but users should follow best practices:

Best Practices for Users

  • Enable 2FA: Always turn on multi-factor authentication
  • Use Strong Passwords: Avoid reuse and update regularly
  • Session Management: Log out from devices no longer in use
  • Phishing Awareness: Only use the official Bitpanda site/app
  • Stay Updated: Monitor Bitpanda’s Security Blog and Trust Center

Final Verdict: Is Bitpanda Safe to Use in 2026?

Yes. Bitpanda is among the safest crypto platforms available in Europe. It combines top-tier security standards with a user-first interface. For UK investors looking for an easy-to-use crypto platform, Bitpanda is a trustworthy choice.

2026 Bitpanda Offering Update (UK)

In 2026, Bitpanda continues expanding its UK crypto suite with broader asset listings, streamlined onboarding, and clearer fee breakdowns. Improved staking and savings features help users earn yield on select tokens, while enhanced mobile usability makes trading more intuitive. Regulatory alignment and stronger security measures also reinforce Bitpanda’s position as a versatile platform for both new and experienced UK crypto investors.

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more. This marketing communication does not constitute investment advice, a solicitation, or an offer to buy or sell any cryptoassets. In no way are performance or results guaranteed. You should keep yourself informed and understand the risks involved in buying and holding cryptoassets.

When Crypto, Then Bitpanda

DON’T INVEST UNLESS YOU’RE PREPARED TO LOSE ALL THE MONEY YOU INVEST. THIS IS A HIGH-RISK INVESTMENT AND YOU SHOULD NOT EXPECT TO BE PROTECTED IF SOMETHING GOES WRONG.

FAQs

Has Bitpanda ever been hacked?

No. There are no publicly reported hacks as of 2025.

Is Bitpanda good for long-term crypto storage?

Yes. Bitpanda uses cold wallets, though hardware wallets offer additional security for large holdings.

Does Bitpanda protect my personal data?

Yes. Bitpanda is UK GDPR-compliant and uses encrypted data and strong account controls.

What security features does Bitpanda offer?

2FA, cold storage, session controls, email confirmations, and ISO 27001 certification.

Is Bitpanda safe for beginners?

Yes. Its clean interface and focus on safety make it ideal for first-time crypto investors.

References