Privacy Policy
The short version
We collect what we need to run our website, our newsletter, our free webinars and recorded workshop, How Britain Saves and the TIC Academy. That is usually your name and email address, your mobile number if you choose WhatsApp, your answers if you ask for your How Britain Saves results, and your order details if you buy the Academy. Card payments are handled by Stripe, and we never see your full card number. Advertising cookies run only if you accept them. We don't sell your data. If you want us to delete what we hold, just ask.
Who we are
The Investors Centre (theinvestorscentre.co.uk) is run by TIC Investments Ltd, a company registered in England and Wales (company number 15242358). Our registered address is Unit GF4, Eagle House, Great Whelnetham, Bury St Edmunds, IP30 0UN.
Under UK data protection law we are the controller of your personal data: we decide how and why it is used.
We're registered with the Information Commissioner's Office (ICO), the UK's data protection regulator, under reference ZC187367.
For anything about your data, email in**@*******************co.uk.
What we collect, why, and how long we keep it
| Data | Why we collect it | Legal basis | How long |
|---|---|---|---|
| Website analytics (pages visited, time on site, device, rough location by country) |
To see which content helps and how people use the site | Consent, through the cookie banner | 14 months |
| Advertising data (Meta Pixel) (pages you visit, IP address, browser details, a cookie identifier) |
To see which Facebook and Instagram adverts bring people to us | Consent, through the cookie banner | The _fbp cookie lasts 90 days; Meta keeps what it receives under its own policy |
| Newsletter sign-up (email address, the page you signed up on) |
To send The Bull's Eye | Consent | Until you unsubscribe |
| Email opens and clicks | To see which emails are useful and spot delivery problems | Consent, asked when you sign up | With your contact record |
| Contact form (name, email, message) |
To answer you | Legitimate interest | 2 years |
| Webinar or workshop booking (first name, email, mobile if given, the session or showing you chose, why you're joining if you tell us) |
To book your place and send your join link and reminders | To provide the session you asked for | 24 months after the session |
| WhatsApp opt-in (your mobile and a record of when you agreed) |
To send your join link and reminders on WhatsApp | Consent | Until you reply STOP; then kept, marked as opted out, and deleted with your booking |
| Attendance (whether you joined, for how long, whether you left early) |
To send you the right follow-up | Legitimate interest | 24 months after the session |
| Campaign source (which advert, email or post brought you) |
To see which channels work | Legitimate interest | With your booking or results |
| Visit statistics on our webinar and How Britain Saves pages (pages viewed, form and quiz steps, clicks, campaign tags, the page you came from) |
To see which pages and adverts work | Legitimate interest | 13 months |
| How Britain Saves results (answer bands, never exact amounts; your ranking summary; your email) |
To send the results you asked for and, if you join The Bull's Eye, to choose which emails suit you | Contract for the results; consent for the newsletter, reminders and offers | Answer bands 90 days; everything else 13 months |
| Salary benchmark (exact salary and age, postcode area, job, what you hold, an optional note) |
To compare what you earn with what you own | Contract for the comparison; consent for anything we send afterwards | 13 months |
| Next-date sign-up (first name, email, where you came from) |
To email you when the next webinar can be booked | Consent | Until we have sent that email, or you unsubscribe |
| Academy purchase (name, email, billing address, what you bought, VAT, payment plan status) |
To sell you the course, collect payments and keep tax records | Contract; legal obligation for accounts and VAT | 6 years, as tax law requires |
| Academy course account (login, lessons completed) |
To give you access to the course | Contract | 12 months after your course ends |
| Our record of what you agreed to and did (each consent given or withdrawn, bookings, orders and payments, never card details) |
To prove what you agreed to and when, keep accurate payment records, and rebuild our systems correctly if one fails | Legal obligation for payments and consent records; legitimate interest for the rest | Payments 6 years; the rest as long as the matching data above. If you ask us to delete your data, your email address and phone number are removed from it, and only an entry that cannot identify you remains |
| Partner programme contacts (name and work email of people at companies we propose to work with; when our proposal link is opened, which sections are viewed, for how long, and what is clicked) |
To send our partnership proposals and know they arrived | Legitimate interest | 2 years after our last contact |
| Unsubscribe and deletion requests (a scrambled copy of your email address, the date, what we did) |
To prove we acted on your request and not contact you again | Legal obligation | 36 months |
| Cookie preferences | To remember your choice | Legal obligation | 12 months |
We don't collect health, religion, political views or other special category data, and we ask you not to put any in the salary benchmark's note. We don't buy data from anyone.
Cookies
Cookies are small files stored on your device. Our main site, our webinar pages (go.theinvestorscentre.co.uk) and How Britain Saves (howbritainsaves.theinvestorscentre.co.uk) each show a cookie banner on your first visit. Each site asks separately, so you may see the banner more than once. To change your choice, clear that site's cookies and the banner will ask again.
Essential cookies
These remember your cookie choice and keep forms working. The site doesn't work properly without them.
Analytics cookies (Google Analytics 4, main site)
If you accept, Google Analytics tells us which pages are popular and where people leave. We have turned off Google's use of this data for advertising. Google's privacy policy.
Advertising cookies (Meta Pixel, all three sites)
If you accept, Meta's pixel tells Meta which of our pages you visit, with your IP address, browser details and an identifier in a cookie called _fbp, which lasts 90 days. On How Britain Saves it also tells Meta that you asked for your results, but never what you answered. Meta may link this to your Facebook or Instagram account and use it under its own policy, including to show you adverts. Nothing is sent unless you accept. Meta's privacy policy.
Our own visit statistics
Our webinar and How Britain Saves pages tell our server which pages you view and which steps you complete. They use a random visit number that lives only in the open page and is never saved on your device. How Britain Saves keeps your answers in your browser tab while you take the check, and they are gone when you close it, unless you ask for your results.
Newsletter
If you subscribe to The Bull's Eye, your email address is stored with beehiiv, our newsletter provider in the United States. beehiiv's privacy policy.
Every email has an unsubscribe link, and clicking it takes you off the list straight away. beehiiv keeps your address marked as unsubscribed so you aren't emailed again. If you'd like it deleted completely, just ask.
What our emails tell us
Our emails are sent through HighLevel, and our newsletter through beehiiv. Both record when an email is opened, using a tiny image inside it, and which links are clicked, because links pass through their servers on the way. That includes service emails such as your results and your webinar messages. We use this to see which emails are useful and to spot delivery problems. We ask for your agreement when you sign up for our newsletter or reminders, and unsubscribing withdraws it. If you'd rather we didn't know, set your email app not to load images automatically.
Webinars
We run free live webinars on WebinarJam. When you register, your details go to HighLevel, which holds our customer records and sends our emails and WhatsApp messages, and to WebinarJam, which runs the session and emails you a personal join link. Please don't share it: if someone else opens it, you are disconnected.
Before the session you get a confirmation and reminders. These are about the session you asked for. WebinarJam then tells us whether you joined and for how long, and we use that only to choose your follow-up. Afterwards everyone gets an email with the replay.
If you ticked the box to hear about our coaching, we also send a few messages about the TIC Academy over the next three days, including the joining price and the option to pay in three. Buying, or replying STOP, ends them. If you didn't tick it, the replay is the last message about that session.
The replay is an unlisted YouTube video. Names typed in the session's chat are removed from it.
If a session is full or already over, you can ask us to email you when the next one can be booked. We send that one email and nothing else.
The recorded workshop
We also show a recording of the workshop at set times each day, on EverWebinar. When you book a showing we keep your name, email, mobile number, the showing you chose and, if you tell us, why you're joining. EverWebinar receives only your name and email and sends your join link and email reminders. We send a WhatsApp reminder before your showing. The next morning EverWebinar tells us whether you watched, left early or didn't join, and we use that to choose your follow-up.
A separate box, never ticked for you, asks whether we may also message you on WhatsApp about our coaching and future sessions, and nothing else. You can book without ticking it.
If you choose WhatsApp, your join link and reminders come from The Investors Centre on +44 7404 353278. That is all we send there unless you tick the separate box described above. Reply STOP to any message and we stop at once; your booking and emails carry on. Your number stays on your booking, marked as opted out, and is deleted with it.
Messages are sent through HighLevel (LeadConnector), an authorised WhatsApp Business provider. WhatsApp is run by Meta in the United States. Meta can see that a message was sent to your number and whether it arrived. WhatsApp's privacy policy.
How Britain Saves and the salary benchmark
How Britain Saves has its own privacy notice; this is the summary. Your answers stay in your browser unless you ask for your results by email. Then we keep your answer bands (never exact amounts), your ranking summary and your email address.
If you also join The Bull's Eye, your answers decide which emails suit you. That can include up to two reminders about our free workshop and offers from partners such as IG and eToro. Anyone who tells us they are behind on a payment gets help-first emails and no offers.
The salary benchmark works the same way, but uses your exact salary and age so the comparison is accurate. It is for adults only and does not accept anyone under 18.
The TIC Academy and payments
When you buy the TIC Academy, our checkout runs on HighLevel and your card is processed by Stripe. Stripe stores your card details; we see only the last four digits, the amount and whether the payment went through. You can pay in full or in three monthly payments. If a monthly payment fails, we contact you, and a person, not a system, decides what happens to your access.
Stripe's payment page may also offer Klarna or Clearpay. If you choose one, that company may check your credit and becomes responsible for your data under its own privacy policy.
Your course account records when you log in and which lessons you have finished, so you can pick up where you left off. Buying the Academy stops our sales emails about it.
How your answers shape what we send
Your How Britain Saves and salary benchmark answers place you in groups, such as "has no ISA" or "paying interest on a card". If you joined The Bull's Eye, those groups decide which emails and offers you get. Whether you attended a webinar decides which follow-up you get.
None of this makes a decision with legal or similarly significant effects about you, and no one is refused anything because of it. One rule overrides every other: if you tell us you are behind on a payment, you get help-first content and no partner offers or course sales. You can object to this use of your answers at any time by emailing us, and we will stop.
Affiliate links and other sites
Our articles, webinars and How Britain Saves include affiliate links to investment platforms. These pass through Impact or the partner's own network, which records the click so the partner can credit us. We earn a commission if you sign up. Partners tell us that someone signed up through our link, never who. The destination site may set its own cookies and has its own privacy policy, which we recommend reading before you sign up.
Who we share data with
We don't sell your data. These companies process it for us, under contract, only on our instructions:
| Company | What it does for us |
|---|---|
| HighLevel (LeadConnector), with Mailgun for sending | Customer records, emails, WhatsApp, checkout and course accounts |
| WebinarJam and EverWebinar (Genesis Digital) | Live sessions, recorded showings, join links, attendance |
| Stripe | Card payments |
| beehiiv | The Bull's Eye newsletter |
| Vercel | Hosting for our webinar and How Britain Saves pages |
| Neon | The database behind those pages, including our record of consents, bookings and payments, held in London |
| Website analytics; YouTube for the replay | |
| Meta | WhatsApp delivery |
| Wistia | Video on our pages |
| Impact | Counting clicks on affiliate links |
| CookieYes | Your cookie choices |
| CleanTalk | Spam protection on our forms |
| SMTP2GO | Sending email from our main website |
| Microsoft 365 | Our email accounts |
| WP Engine | Hosting for our main site |
| Wolfstone Digital | Builds and runs our systems |
| Anthropic | AI assistance used when working on our systems, which can involve customer records |
Some companies use your data for their own purposes too, under their own policies: Meta, which is jointly responsible with us for what the pixel collects if you accept advertising cookies (we pass any request about that data to Meta within 7 days); Google, for what YouTube records when you watch the replay; Klarna and Clearpay, if you choose them at checkout; and partners such as IG and eToro, only if you sign up with them.
Perspective, Make.com and Demio still hold registrations made through our earlier webinar pages, and our old US WhatsApp number holds messages sent between 9 and 16 September 2026, until that data is deleted.
We will disclose data if the law requires it.
Transfers outside the UK
Our database is in London, but most of the companies above are based in the United States. When your data leaves the UK, we rely on the UK Extension to the EU-US Data Privacy Framework for companies certified under it, and otherwise on the UK Addendum to the standard contractual clauses approved by the Information Commissioner. Where a company is in a country the UK recognises as protecting data adequately, such as New Zealand for SMTP2GO, we rely on that.
Your rights
You can ask us to:
- Access: give you a copy of your data
- Rectify: correct it
- Erase: delete it
- Restrict: limit how we use it
- Object: stop using it for a purpose, including the groups described above
- Portability: give it to you in a machine-readable format
You can withdraw consent at any time. For emails, use the unsubscribe link in any of them. For WhatsApp, reply STOP. For cookies, clear the site's cookies and choose again. For anything else, email us.
Email in**@*******************co.uk. We reply within one month and there is usually no charge.
How we protect your data
Every page is served over HTTPS. Only people who need personal data can see it. Stripe holds card details, and we never do. We keep a tamper-evident record of consents, bookings and payments, with backups we can restore to any point in the last seven days, so a failure cannot quietly lose what you agreed to. No system is completely secure, but we take reasonable care with what we hold.
Children
Our sites, sessions and the Academy are for adults. We don't knowingly collect data from anyone under 18. If you think a child has given us their details, tell us and we will delete them.
Changes to this policy
We update this policy when what we do changes. The date at the top shows the last change. If a change matters, we will say so on the site or by email.
Complaints
If you are unhappy with how we have handled your data, tell us first at in**@*******************co.uk. We will acknowledge your complaint within 30 days and tell you what we are doing about it. If you are still not satisfied, you can complain to the Information Commissioner's Office.
ICO website: ico.org.uk
ICO helpline: 0303 123 1113
Privacy questions?
Email in**@*******************co.uk. We aim to acknowledge requests within 2 working days and complete them within one month.