Cryptomus Review 2025: My Honest Experience with This Crypto Exchange
Dom Farnell
Co-Founder
Dom, a Co-Founder at TIC, is an avid investor and experienced blogger who specialises in financial markets and wealth management. He strives to help people make smart investment decisions through clear and engaging content.
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Last Updated 05/03/2025
Introduction: Why I Tried Cryptomus & My First Impressions
Over the past few years, I’ve explored multiple cryptocurrency exchanges for personal use. While crypto platforms are rich in functionality, fee structure diversity, and broad security measures, finding the right platform isn’t easy.
I’ve run into high transaction fees, slow processing times, and limited crypto support with several exchanges. Some platforms are overly complicated, while others don’t offer enough flexibility for everyday users.
That’s when I came across Cryptomus, a platform designed to simplify crypto trading while keeping costs low. The promise of instant transactions, multi-currency support, and automatic crypto conversion sounded exactly like what I was looking for.
After testing it for a while, I found a lot to love — but also a few areas that could be improved. In this review, I’ll share my full experience with Cryptomus, breaking down its strengths and weaknesses, and whether it’s worth using in 2025.
Quick Verdict: Is Cryptomus Worth It?
Cryptomus earns a 4.4/5 ⭐ for its low transaction fees, fast processing times, and support for multiple cryptocurrencies. It’s a great option for businesses and individuals looking to accept or send crypto payments without high fees or delays.
What Is Cryptomus?
Cryptomus is a multifunctional platform designed for both business and personal use. E-commerce, retailers, many other projects, and individual users rely on it for tens of thousands of daily cryptocurrency transactions.
Cryptomus appeared in 2022, and since then, it has accumulated many services that form an ecosystem for working with crypto. Thus, for business, it gives an opportunity to integrate the payment gateway using various APIs, plugins, and SDK tools options. Among other functions, there are white label, auto-convert for crypto, crypto processing, mass payouts, and Payment by fiat. Moreover, Cryptomus offers referral programs that strengthen the positions of businessmen or bloggers.
Speaking about personal use, Cryptomus offers secure storage of funds in a wallet. If necessary, there is an ability to convert one crypto to another. But storage is not everything: on the platform, you can also multiply your assets by staking with an АPR from 3 to 20%. This is more than many popular crypto platforms offer. And of course, one of the most used Cryptomus options is the P2P exchange, which has more than 30,000 active users.
The listed functions are far from the entire functionality of Cryptomus. The platform continues to grow and evolve; an example of this is the Cryptomus spot exchange, which appeared only recently but has already gained the trust of many traders. It is a comprehensive cryptocurrency spot trading platform, combining the simplicity of interacting with crypto, consistent liquidity, and effectiveness of digital trading. This exchange offers profitable rates, the most popular cryptocurrency pairs, low commissions, as well as an array of in-built tools and efficient features to make the trading process even more enjoyable.
Key Features Tested
I decided to delve into the Cryptomus exchange and even try to trade. As a result, I have identified several advantages that make trading simple and profitable.
– Low trading fees. They range from 0.1 to 0.4% and decrease with a growth in the traded amount. In my experience, these are the lowest fees I have ever seen on a spot exchange.
– No fees for receiving or withdrawing. It is also quite economical that there are no additional fees. The only commission for receiving and withdrawing funds here is the network one.
– High liquidity. I made such a conclusion, as my transactions were executed quickly, and the order book contained a lot of orders. This is due to highly liquid trading pairs (Bitcoin, Ethereum, Solana, TON, and others are traded on the exchange).
– Various partnership programs. On the platform, you can increase your portfolio by participating in one of the programs it offers: Referral, Market Maker, Affiliate, and Broker programs.
– User-friendly interface. This is a big advantage, especially for newbies, as it is very important that the platform is structured and intuitive. Cryptomus is just like that, so it’s impossible to get lost here.
– 24/7 support. Another big plus that I took advantage of was the round-the-clock technical support, which reacts to every question.
Fee Structure
I would like to emphasize the commission system of the Cryptomus exchange in more detail. Let me just give it to you in the form of a table for a more convenient perception.
Cryptomus is committed to providing transparency on all costs so traders can better plan their trading strategies. The level is updated once every 24 hours at 9 am (UTC).
| Level | Maker fee, % | Taker fee, % | Monthly turnover, USD |
|---|---|---|---|
| Lvl 1 | 0.08 | 0.1 | 0 |
| Lvl 2 | 0.06 | 0.095 | 10000:1 |
| Lvl 3 | 0.055 | 0.085 | 25000:1 |
| Lvl 4 | 0.05 | 0.075 | 50000:1 |
| Lvl 5 | 0.04 | 0.07 | 250000:1 |
What Makes Cryptomus Stand Out?
Cryptomus isn’t just another crypto payment platform — it offers several unique features that make it a strong competitor in the market. From low transaction fees to instant processing from seconds to a few minutes and multi-currency support, here’s what stood out to me while using the platform.
At the same time, what else I would like to focus on is that Cryptomus is an ideal option for beginners. Firstly, the logical interface of the platform, together with a minimalistic design, ensure easy navigation on the site. Secondly, there is a blog with a large number of guides and theoretical articles that describe in detail the principles of the sphere and provide step-by-step algorithms on how to work on the exchange. This is just a salvation if you are using a crypto exchange for the first time. And thirdly, as I said, there is a 24-hour support service here, in case you still have any questions.
Undoubtedly, you will like these advantages if you have been working with cryptо for a long time. And of course, in Cryptomus you will be caught by its versatility with many functions, as well as if you are a fan of developing and promising platforms.
Security & Privacy: How Safe is Cryptomus?
Security is one of the most important factors when choosing a crypto payment platform, especially when handling large transactions. I tested Cryptomus to see how well it protects users and their funds.
Encryption & Security Measures
Cryptomus implements strong security protocols to ensure safe transactions. The platform uses SSL encryption to protect data, along with two-factor authentication (2FA) to add an extra layer of security to accounts. Moreover, there is the AML Policy, which is committed to maintaining effective crime prevention. The KYC procedure is also provided on the platform as it identifies all users and potential trading partners. What also distinguishes Cryptomus from many crypto exchanges is that it is certified by CertiK.
To sum up:
✅ SSL Encryption – Keeps user data safe from cyber threats.
✅ 2FA Support – Available for login and transaction confirmations.
✅ AML Policy – The anti-money laundering procedures are in work.
✅ KYC Procedure – А protection measure against unverified users and possible fraudsters.
✅ CertiK Audits – Reflects the commitment to security and user trust.
Areas Where Cryptomus Could Improve
While Cryptomus stands out in many ways, no platform is perfect. After using it for a while, I noticed a few drawbacks that could be improved to enhance the overall user experience.
Customer Support Responsiveness
One of the main areas that could use improvement is customer support response times. While Cryptomus offers support via email and chat and does it 24/7, I found that responses were not always immediate.
✅ Live chat support is available, but response times vary.
❌ No phone support — some users prefer direct assistance.
❌ Response times for complex issues could be faster — some queries took over 24 hours to resolve.
Lack of Fiat Withdrawal Options
One of the biggest limitations of Cryptomus is the lack of direct fiat withdrawals. Unlike platforms like BitPay or CoinGate, which allow users to convert crypto into fiat and withdraw to bank accounts, Cryptomus only supports crypto withdrawals. However, it is possible to use a P2P exchange to withdraw funds that way.
✅ Easy crypto-to-crypto transactions
❌ No direct fiat withdrawals to bank accounts
❌ Users need to use a P2P exchange to cash out into fiat.
This is not necessarily a deal-breaker, but it means users who need fiat access must take an extra step. If Cryptomus introduced bank withdrawals or integrated with a fiat conversion service, it would make the platform much more accessible.
A Narrow Range Of Coins
Although the Cryptomus exchange has high liquidity (over 400,000 active users), there are not many coins to trade here — only about 20. And although the platform expands the range as it develops, this may be crucial for some crypto activists in choosing a crypto exchange.
✅ High liquidity
✅ There are popular options to choose from (Bitcoin, Ethereum, Solana, etc.)
❌ The choice of coins is limited to 20.
Adding many other assets would rather attract the attention of potential traders and investors.
The Lack Of Some Trading Tools
You will not find many trading tools on Cryptomus, for example, futures or leverage, which attract crypto enthusiasts so much. However, there is spot trading here. Moreover, the exchange is quite young, so adding new tools is ahead, and you can be the first to try it.
✅ Spot trading
✅ Growth potential
❌ No large range of tools.
As new trading tools are developed and added, Cryptomus will be able to match and even exceed the liquidity of such popular exchanges as Binance, Bybit, or OKX.
Final Verdict: Should You Use Cryptomus?
After testing Cryptomus extensively, I can confidently say that it’s a strong choice for crypto trading — especially for users who value low fees, fast transactions, and privacy.
While it’s not without its drawbacks, the positives outweigh the negatives, making it a great option for crypto newbies and experienced ones.
Overall Rating: ⭐ 4.4/5
✅ Low transaction fees (up to 0.04%)
✅ Multi-currency support (around 20 cryptocurrencies)
✅ Strong and various security measures
✅ Auto-conversion to stablecoins
✅ Wide functionality on the platform
❌No direct fiat withdrawals
❌Customer support response times could improve
Cryptomus - All-in-one Crypto Trading Platform
- Low Fees
- High Liquidity
- Strong Security
- User-friendly Interface
Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong.
FAQs
Yes, Cryptomus uses industry-standard security features, including two-factor authentication (2FA), SSL encryption, AML Policy, and KYC procedure. Additionally, it has CertiK audits making it a reliable choice for those who value protection.
Cryptomus currently supports around 20 cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Litecoin (LTC), and more. The platform plans to add new coins to its range soon.
Cryptomus has low transaction fees, which depend on the level. So, maker fees range from 0.8% to 0.04%, and taker fees are 0.1%-0.7%. Thus, compared to BitPay (1%) and Coingate (1%), Cryptomus offers more competitive rates.
No, Cryptomus does not currently support direct fiat withdrawals. Users can only withdraw funds in cryptocurrency, which means you’ll need to use an exchange or other services to convert crypto into fiat. However, they can use Cryptomus P2P to sell crypto assets there for fiat.
Crypto withdrawals on Cryptomus are processed within minutes, depending on network congestion. In my experience, Bitcoin withdrawals took around 10 minutes, while USDT (TRC-20) transactions were almost instant.
On the Cryptomus platform, you can use a wallet, staking, P2P trading, the explorer service, and partnership programs. There is also an opportunity to accept payments for businesses using a payment gateway.
An All-In-One Crypto Trading Platform
Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.