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What is the FCA – Financial Conduct Authority

The Financial Conduct Authority (FCA) is a regulatory body in the United Kingdom that was established on April 1, 2013, after the Financial Services Act 2012 was enacted. The act aimed to bring about reforms to the UK’s financial regulatory system following the global financial crisis in 2008. The FCA was created as part of these reforms and took over most of the responsibilities from the Financial Services Authority (FSA), which was dissolved in the process.

Strategic Objective:

The FCA’s overarching strategic objective is to ensure that financial markets function well. This objective is broad and underpins the FCA’s entire approach to regulation. It aims to create a fair and transparent financial system that works for the benefit of consumers, firms, and the wider economy.

Operational Objectives:

To achieve its strategic objective, the FCA has three specific operational objectives:

Protecting Consumers:

  • Fair Treatment: The FCA aims to ensure that consumers are provided with financial products and services that are appropriate for their needs and that they are treated fairly by financial firms. This involves making sure that consumers are not misled and that they receive clear and understandable information about the products or services they are purchasing.

  • Preventing Harm: The FCA works to protect consumers from financial harm, whether it be from fraud, scams, or unfair practices by financial firms. It does this by setting standards for conduct, supervising firms, and taking enforcement action when needed.

  • Redress: The FCA also seeks to ensure that consumers have access to redress when they have been wronged. This can involve requiring firms to compensate customers, providing avenues for dispute resolution, or supporting consumer advocacy groups.

Protecting and Enhancing the Integrity of the UK Financial System:

  • Transparency and Trust: The FCA works to ensure that financial markets operate transparently and that market participants can trust one another. This involves setting standards for disclosure, conduct, and governance, as well as taking action against market abuse and financial crime.

  • Stability: The FCA aims to maintain the stability of the financial system by monitoring and addressing risks that could lead to disruptions or systemic failures. This includes working with other regulatory bodies, such as the Prudential Regulation Authority (PRA) and the Bank of England, to coordinate efforts and share information.

Promoting Competition in the Interests of Consumers:

  • Level Playing Field: The FCA seeks to create a level playing field for all firms in the financial sector, regardless of their size or market share. This involves setting consistent rules and standards, as well as addressing barriers to entry that may prevent new or smaller firms from competing effectively.

  • Innovation: The FCA encourages innovation in the financial sector, as it can lead to better products and services for consumers. It does this by providing support and guidance to innovative firms, as well as by creating regulatory frameworks that accommodate new technologies and business models.

  • Choice: By promoting competition, the FCA aims to increase the range of choices available to consumers, allowing them to find products and services that best suit their needs and preferences.

Legal Powers:

  • Rule-making Power: The FCA has the authority to create and enforce rules that firms must adhere to when operating within the financial sector. These rules cover a wide range of areas, such as conduct, marketing, reporting, capital requirements, and more. The FCA also has the power to revise and update these rules to ensure they remain fit for purpose as the financial landscape evolves.

  • Supervisory Power: The FCA supervises and monitors firms to ensure compliance with its rules and regulations. This oversight extends to a wide range of entities, including banks, insurance companies, investment firms, financial advisers, and more. The FCA conducts regular assessments, inspections, and audits of firms to check their compliance and identify any potential issues.

  • Enforcement Power: If a firm or individual violates the FCA’s rules, the regulator has the power to take enforcement action. This can include issuing warnings, imposing fines, suspending, or revoking licenses, and even bringing criminal prosecutions in some cases. The FCA works closely with other regulatory bodies, including the Prudential Regulation Authority (PRA) and the Serious Fraud Office (SFO), to ensure effective enforcement.

  • Licensing and Authorizing Power: Before a firm or individual can operate within the financial sector, they must be authorized or licensed by the FCA. The FCA has the power to grant, deny, suspend, or revoke these authorizations. It conducts a thorough assessment of applicants to ensure they meet the necessary criteria and can operate in a way that aligns with the FCA’s objectives.


  • Consumer Protection: The FCA’s primary role is to ensure that consumers are protected from financial harm. It does this by overseeing the conduct of firms and individuals in the financial sector, ensuring that they meet the required standards and treat customers fairly. As a result, consumers can have more trust and confidence when engaging with financial institutions, knowing that their rights are protected.

  • Market Stability: By supervising and regulating financial markets and firms, the FCA helps ensure that the markets remain stable and function well. This is essential for the overall economy, as it enables businesses to access capital and investors to have confidence in the markets.

  • Transparency: The FCA promotes transparency in financial markets by enforcing rules on disclosure and conduct. This helps consumers and investors make informed decisions. Additionally, firms are required to provide clear and fair information about their products and services, helping consumers better understand the financial products they are buying.

  • Promotion of Competition: By promoting competition, the FCA aims to drive innovation, improve the quality of products and services, and lower prices for consumers. When firms compete on a level playing field, consumers benefit from a wider choice of products and services.

  • Prevention of Financial Crime: The FCA has the authority to monitor and regulate firms and individuals to prevent financial crimes such as fraud, money laundering, and insider trading. This not only protects consumers and investors but also helps maintain the integrity of the financial system.

  • Support for Innovation: The FCA’s initiatives, such as the Regulatory Sandbox, allow businesses to test innovative products, services, and delivery mechanisms in a controlled environment. This fosters innovation in the financial sector, leading to new and improved offerings for consumers.

  • Redress and Compensation: When financial firms or individuals breach the FCA’s rules, the regulator can take enforcement actions, such as imposing fines or requiring compensation for affected consumers. This provides a sense of justice and redress for those who have suffered financial losses due to misconduct.

  • Education and Outreach: The FCA engages in public awareness campaigns and provides educational resources to help consumers make informed decisions and understand their rights. This empowers consumers to navigate the financial system more effectively.

  • International Cooperation: The FCA collaborates with regulators and authorities in other countries, sharing information and working together to address cross-border financial issues. This helps maintain the global stability and integrity of financial markets.

  • Adaptability to Change: The FCA continuously monitors and evaluates changes in the financial sector, including emerging technologies and market trends. This enables the regulator to adapt its approach and rules to ensure that consumers remain protected and the financial system functions well.

Success Stories:

  • Tackling Payday Lending: The FCA introduced a cap on the fees and interest rates that could be charged by payday lenders in 2015. This helped to protect vulnerable consumers from getting trapped in a cycle of debt. Payday loans initially helped people get on top of bills and other expenses, but quickly had the opposite effect when they spiralled out of control due to huge interest rates and late payment fee’s. The FCA knew they had to step in a regulate this niche of lending, the new rules capped interest, and roll-over features and they also made the payday loan companies be way more transparent about the terms of their lending.

  • Action on PPI Mis-selling: The FCA acted against firms that had mis-sold Payment Protection Insurance (PPI) to consumers. PPI in theory was designed to offer a level of protection to the lender and the borrower, in the event the borrower couldn’t pay back the loan, then the insurance company would step. This all seems like a completely above-board operation, but it was completely mis sold to millions of people. A lot of people were never told they would be paying it, some people were sold it even though they would never be able to claim. If you were self-employed and were sold PPI, in the even you would have needed to call on PPI then you would have not been able to claim.  This level of mis selling resulted in billions of pounds being paid back to consumers in compensation.

  • Handling of the LIBOR Scandal: The FCA played a crucial role in investigating and penalising banks involved in the LIBOR (London Inter-bank Offered Rate) manipulation scandal. This scandal includes many of the well-known banks, colluding together to influence the LIBOR in their own favour, resulting in increased profits for the banks at the time. Its hard to pinpoint a specific person that would have been affected by this but its very easy to theorise that there could have been many, anyone that signed into a higher interest mortgage off the back of this manipulation would have been negatively affected by this manipulation.   

  • Tackling Financial Fraud: The FCA has also acted against firms and individuals involved in financial fraud, helping to protect consumers and the integrity of the UK financial system. This unfortunately is a never-ending battle for the FCA, when there is money involved people can be rather creative in how to obtain more, and it’s not always above board. This article details how the FCA fined Natwest for £264.8 million for anti money laundering failures.

  • Consumer Redress Schemes: The FCA has instigated various redress schemes, like the one related to the mis-selling of Payment Protection Insurance (PPI), leading to billions being returned to consumers.

  • Innovative Initiatives: The FCA’s Regulatory Sandbox allows businesses work with the FCA to understand if a new financial mechanism is fit for the market or needs further work. This is to get ahead of any real-world failures, and ultimately protect the creator as well as the consumer.

  • the ability to test products and services in a controlled environment.

  • the opportunity to find out whether a business model is attractive to consumers, or how a particular technology works in the market.  

  • a reduced time to market at potentially lower cost. 

  • support in identifying consumer protection safeguards that can be built into new products and services.


The FCA’s work is ongoing, and it continues to regulate the conduct of firms in the UK financial services sector to protect consumers, promote competition, and ensure the integrity of the financial. Having the FCA regulate the various platforms we promote it gives you the confidence that you can safely invest your money through Best Investment Apps and have peace of mind that your funds are being looked after in the correct way.


  Author Thomas Drury Seasoned finance professional with 10+ years' experience. Chartered status holder. Proficient in CFDs, ISAs, and crypto investing. Passionate about helping others achieve financial goals.


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