Is Bitpanda Safe? - Security, Safety, and User Trust in 2025
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Table of Contents
Quick Answer: Is Bitpanda Safe?
Yes. Bitpanda uses cold wallet storage and ISO 27001-certified systems, with no reported security breaches, Bitpanda offers a highly secure environment for investing in crypto.
Bitpanda Overview
- Start with just £1: Bitpanda makes crypto investing accessible for everyone, with zero deposit or withdrawal fees
- Access 600+ digital assets: Trade one of the UK’s largest crypto selections, including Bitcoin, altcoins, and crypto indices
- Enterprise-grade security: ISO 27001 certified, cold wallet storage, and multi-factor authentication built-in
- Built for simplicity: A clean, intuitive platform designed for UK users—perfect for both beginners and long-term investors
Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.
Introduction
In this article, we examine the safety of Bitpanda by exploring its security infrastructure, and reputation among users. We provide a clear overview of how Bitpanda protects your funds and data in 2025.
What Is Bitpanda?
Bitpanda is a Vienna-based fintech company founded in 2014. It has become one of Europe’s most trusted digital asset platforms. UK users can access 600+ cryptocurrencies and crypto indices.
Who Should Use Bitpanda?
Bitpanda is ideal for:
- Beginners and casual investors
- Users seeking a clean, secure interface
- Anyone prioritising simplicity and data protection
Is Bitpanda Regulated?
Yes.
In the EU Bitpanda is regulated by:
- Austria’s FMA (Financial Market Authority)
- France’s AMF (Autorité des Marchés Financiers)
- Germany’s BaFin
Bitpanda also complies with:
- MiFID II (investment regulation)
- PSD2 (payment services)
- GDPR (data privacy and protection)
Note: In the UK, Bitpanda is registered (not regulated) by the Financial Conduct Authority (FCA) to offer cryptoasset services
What Are Bitpanda’s Security Measures?
Bitpanda’s platform security includes:
- Cold Wallet Storage: Offline custody of most digital assets
- Two-Factor Authentication (2FA): Optional but highly recommended
- Session Management: See and control devices logged into your account
- Regular Penetration Testing: Audits by external security teams
- ISO 27001 Certification: International security standard compliance
These features help prevent hacking, fraud, and unauthorised access.
Can You Trust Bitpanda With Your Money and Personal Data?
Yes. Bitpanda keeps fiat funds in segregated accounts at regulated banks. It does not engage in proprietary trading, meaning your assets remain isolated from Bitpanda’s operational capital.
Data Protection and Privacy
Bitpanda is:
- Fully Compliant with the Data Protection Act
- Uses end-to-end encryption for sensitive data
- Stores passwords using secure hashing algorithms
It also provides device login alerts, account lock functionality, and transaction confirmations via email.
What Are Bitpanda’s Fees?
| Fee Type | Amount |
|---|---|
| Standard crypto trades | ~1.49% premium/spread (up to ~2.49% in some cases) |
| Deposits (GBP, EUR) | Free |
| Withdrawals | Free (network fees may apply) |
| Inactivity Fee | None |
Bitpanda’s fees are fully disclosed and built into the quoted trade price for crypto.
What Do Real Users Say About Bitpanda’s Safety?
User Feedback (2025):
- Trustpilot rating: ~4.2/5
- Common praise: Simple UX, strong regulation, perceived safety
- Common issues: Slow customer support responses during peak times
What Can You Do to Stay Safe on Bitpanda?
Bitpanda offers strong security, but users should follow best practices:
Best Practices for Users
- Enable 2FA: Always turn on multi-factor authentication
- Use Strong Passwords: Avoid reuse and update regularly
- Session Management: Log out from devices no longer in use
- Phishing Awareness: Only use the official Bitpanda site/app
- Stay Updated: Monitor Bitpanda’s Security Blog and Trust Center
Final Verdict: Is Bitpanda Safe to Use in 2025?
Yes. Bitpanda is among the safest crypto platforms available in Europe. It combines top-tier security standards with a ‘user-first interface’. For UK and EU investors looking for an easy-to-use crypto platform, Bitpanda is a trustworthy choice.
Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more. This marketing communication does not constitute investment advice, a solicitation, or an offer to buy or sell any cryptoassets. In no way are performance or results guaranteed. You should keep yourself informed and understand the risks involved in buying and holding cryptoassets.
When Crypto, Then Bitpanda
- Access to 600+ Cryptoassets
- Certified Platform Security
- Zero-Fee Fiat Funding
Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.
FAQs
Has Bitpanda ever been hacked?
No. There are no publicly reported hacks as of 2025.
Is Bitpanda good for long-term crypto storage?
Yes. Bitpanda uses cold wallets, though hardware wallets offer additional security for large holdings.
Does Bitpanda protect my personal data?
Yes. Bitpanda is compliant with the Data Protection Act and uses encrypted data and strong account controls.
What security features does Bitpanda offer?
2FA, cold storage, session controls, email confirmations, and ISO 27001 compliance.
Is Bitpanda safe for beginners?
Yes. Its clean interface and focus on safety make it ideal for first-time crypto investors.
